Business & Technical Communications at UD: English 410: Technical Writing

Course Description Objectives Policies Grading Required Text Assignments Internet Resources Course Schedule Contacts Updates Printable Version of Syllabus E410 Home Page

Generally Good Sites for Technical Communication


Writers' Resources on the Web

This somewhat eccentric list of Web resources is a work in progress. Please e-mail me any suggestions about other richly informative sites and let me know if any of these links is now defunct.
Sites for technical communication

Cain Project in Engineering and Professional Writing

Sites for business communication

Each of these has links to other sites.

Kitty Locker's Introduction to the Web

www.cohums.ohio-state.edu/english/People/Locker.1/kolhome.htm

Zane Quible's guidelines

http://www2.bus.okstate.edu/mgmt/QUIBLE/home.htm

Business English Online

http://eleaston.com/biz/bizhome.html

Being a writer

HTTP://www1.xlibris.com/

Writing well

These sites provide advice about writing, from organizing information through expressing it in the appropriate and correct style and format.

www.english.udel.edu/wc
http://owl.english.purdue.edu
www.nmsu.edu/techprof/links/writres.html
http://andromeda.rutgers.edu/~jlynch/Writing.html
www.rpi.edu/dept/llc/writecenter/web/handouts.html
www.fas.harvard.edu/~wricntr
(a little arch, and about essays, but still helpful)
http://english-server.hss.cmu.edu/rhetoric

The Job Hunt

Many of the sites listed above also include advice about pursuing your career, writing cover letters, composing a resume, and the like. In addition

http://www.udel.edu/CSC/
http://www2.bus.okstate.edu/mgmt/QUIBLE/job.htm

Peer critiquing

http://www.engl.niu.edu/wac/peercrt1.html

Designing Websites

This award-winning site offers lots of advice.

info.med.yale.edu/caim/manual

Evaluating Websites

www.nmsu.edu/techprof/links/webeval.html

Internet Research

http://www.lib.berkeley.edu/TeachingLib/Guides/Internet/FindInfo.html

Ethics

Institute for Business and Professional Ethics, DePaul University

http://condor.depaul.edu/ethics/

Institute for the Study of Applied and Professional Ethics, Dartmouth College

www.dartmouth.edu/artsci/ethics-inst/Othersites.html

Redhawk, a consulting group (and commercial site)

www.ethicscoach.com

Journals

The Economist

www.economist.com

Wired

www.wired.com
(careful: a long load time if your machine is not very, very fast!)

The Wall Street Journal

www.wsj.com

Market research

A commercial site, but some interesting information, especially about surveys

http://busreslab.com

International Dimensions

Nancy Hoft's site. She's a consultant in international technical communication and includes an excellent bibliography on her site.

www.world-ready.com/biblio.htm

Rhetoric, in general

http://eserver.org/rhetoric/

 


POWER EDITING: Verifying the Information Product
A checklist for writers

Deborah C. Andrews
University of Delaware

Level 3: Effectiveness

  1. Gain attention by answering the audience’s key question: What’s the point?
  2. Show the audience the context, how the subject at hand affects him or her.
  3. Establish a controlling idea, a "gatherer," matched to the task and the forum.
  4. Build modules of support for that idea, asking and answering further questions, making and defending claims, providing explanations, definitions, examples.
  5. Distinguish the new from the familiar and start with the familiar.

Level 2: Efficiency

  1. Adjust the length and depth of the product to the task and to your credibility with this audience.
  2. Streamline and check information: comprehensible, true, trustworthy, justified.
  3. Design for access through hierarchy and parallelism.
  4. Connect the supporting modules by making the moves the audience expects, either ones you’ve taught them to expect or ones standard for the genre.
  5. Signal relationships: forecast statements, headings, connecting words, repetition, type, color, graphic elements, layout.
  6. Make smart choices between visual and textual display (e.g. data in a visual; explanation in text).
  7. Sustain interest by helping the reader understand and remember.

Level 1: Expression

  1. Review all verbs: make them work, keep them precise.
  2. Adjust the level of language to the audience.
  3. Conform to conventions of the genre and any applicable style guide.
  4. Eliminate expletives (there are, it is), clarify pronoun references (it/they), avoid stretchers (due to the fact that).
  5. Use familiar-to-new order to link sentences and paragraphs: mind the gap.
  6. Copyedit for spelling, punctuation, mechanics.
  7. Sound like you (the best you) or your organization. Brand the product


Last Modified September 10, 2001
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