Computers and Composition
Journal of Computer Documentation (aka * or Asterisk)
Human Factors
Information Design Journal
IEEE Transactions on Professional Communication
Journal of Business and Technical Communication
Journal of Technical Writing and Communication
Proceedings of the International Technical Communication Conference
Technical Communication
Technical Communication Quarterly
ACM Sigdoc Proceedings
Trellix developer Dan Bricklin (author of Visicalc, the first killer app) maintains a rich site with good links on how to write good docs for the web.
This points to All Things Web, a great site for issues of design, accessibility, and recommended readings and resources on web design.
http://www.humancode.com/chi99/
A case study of redesign of a commercial (garden supply) website, the lessons learned, and the principles of human computer interaction applied.
Bailey, Robert W. Human Performance Engineering: A Guide for System Designers. Englewood Cliffs, NJ: Prentice-Hall, 1982.
Barker, Thomas T. (Ed.). Perspectives on Software Documentation: Inquiries and Innovations. Amityville, NY: Baywood, 1991.
Barrett, Edward, (Ed.) The Society of Text: Hypertext, Hypermedia, and the Social Construction of Information. Cambridge, MA: The MIT Press, 1989.
---------- (Ed.). Text, ConText, and HyperText. Cambridge: MIT Press, 1988,
Bernhardt, Stephen A. "The Shape of Text to Come: The Texture of Print on Screens." College Composition and Communication.
---------- "Technology-Driven Documentation in the Pharmaceutical Industry." *The Journal of Computer Documentation, v19n4, November 1995. pp 13-18.
Boiarsky, Carolyn and Michael Dobberstein. "Teaching Documentation Writing: What Else Students--and Instructors--Should Know." Technical Communication 45 (1998): 38-46.
Bolter, Jay David. Writing Space: The Computer, Hypertext, and the History of Writing. Hillsdale, NJ: Lawrence Erlbaum Associates, Publishers, 1991.
Carroll, John B. "Minimalist Documentation"
Carroll, John. The Nurnberg Funnel: Designing Minimalist Instruction for Practical Computer Skills. Cambridge, MA: MIT Press, 1990.
Coney, Mary B., and Carl S. Chatfield. "Rethinking the Author-Reader Relationship in Computer Documentation. *The Journal of Computer Documentation, v20n2, May 1996. pp 23-29.
Crandall, Judith A. How to Write Tutorial Documentation. Prentice-Hall, 1987.
Dobrin, David. "Do Not Grind Armadillo Armor in this Grinder." In Dobrin, David. Writing and Technique. Urbana: NCTE, 1989.
Document Design Project. Guidelines for Document Designers. Washington, DC: Document Design Center, American Institutes for Research, 1981.
Doheny-Farina, Stephen (ed.) Effective Documentation: What We Know from the Research. MIT Press, 1989.
Doheny-Farina, Stephen. "From Design to Use: The Roles of Communication Specialists on Product Design Teams." Chapter 4 of Rhetoric, Innovation, Technology: Case Studies of Technical Communication in Technology Transfers. Cambridge: The MIT Press, 1992.
Duffy, Thomas, and Robert Waller (Eds.). Designing Usable Texts. Orlando, FL: Academic Press, 1989.
Horton, William. Designing and Writing Online Documentation: Help Files to Hypertext. New York: Wiley, 1990.
Houghton-Alico, Doann. Creating Computer Software Documentation User Guides: From Manuals to Menus. NY: McGraw Hill, 1985.
Johnson, Robert R. User-Centered Technology: A Rhetorical Theory for Computers and Other Mundane Artifacts. Albany: State University of New York Press, 1998.
Jonassen, David H. (Ed.). the Technology of Text: Principles for Structuring, Designing, and Displaying Text. Vols. I and II. Englewood Cliffs, NJ: Educational Technology, 1982.
Lambe, Jennifer L. "Techniques for Successful SME Interviews." Intercom 47 (2000) 30-32.
Landauer, Thomas K. The Trouble with Computers: Usefulness, Usability, and Productivity. Cambridge: MIT Press, 1995.
Miller, Diane. Guide for Preparing Software User Documentation. Washington, DC: STC, 1988.
Mirel, Barbara. "Expanding the Activities of the In-house Manual Writers: Strategies for Complex Audiences and Purposes." Management Communication Quarterly 3 (1990): 496-526.
Mirel, Barbara. "Beyond the Monkey House: Audience Analysis in Computerized Workplaces." In Writing in the Workplace: New Research Perspectives, Rachel Spilka (Ed.), Carbondale: Southern Illinois University Press, 1993, pp. 21-40.
Nord, Martha Andrews, and Beth Tanner. "Design that Delivers--Formatting Information for Print and Online Documents." In Techniques for Technical Communicators, Barnum, Carol M. and Saul Carliner (Eds.) NY: Macmillan, 1993.
Norman, Donald The Psychology of Everyday Things.
Pakin, Sandra, and Associates. Documentation Development Methodology. Englewood Cliffs, NJ: Prentice Hall, 1984.
Price, Jonathan. How to Write a Computer Manual: A Handbook of Software Documentation. Menlo Park: Benjamin/Cummings, 1984.
Rubinstein, Richard, and Harry M. Hersch. The Human Factor: Designing Computer Systems for People. Digital Press, 1984.
Shneiderman, Ben, and Greg Kearsley. Designing the User Interface: Strategies for Effective Human Computer Interaction. Addison-Wesley, 1987 (recently revised?)
Simpson, Henry, and Steven M. Casey. Developing Effective User Documentation: A Human-Factors Approach. NY: McGraw Hill, 1988.
Sims, Brenda. Studies in Technical Communication: Selected papers from the 1991 CCCC and NCTE Meetings. University of North Texas, 1991.
Weiss, Edmond H. How to Write a Usable User Manual. Philadelphia: ISI Press, 1985. (revised?)
Weiss, Edmund. "The Retreat from Usability." Special Issue of The Journal of Computer Documentation. v19n1, March 1995.
Woolever, Kristin R., and Helen M. Loeb. Writing for the Computer Industry. Englewood Cliffs, NJ: Prentice-Hall, 1994.